Sales And Delivery Contract
Conducting the activities of websites İkitelli O.S.B. Saraçlar Sitesi 5.Blok No: 67 located at Başakşehir / Istanbul / Turkey (hereinafter referred to as "SELLER").
Internet users who are members of the websites and our customers who order by e-mail or telephone (hereafter referred to as "BUYER")..
You can make payments by PTT postal check or Bank transfer (Money transfer, EFT, SWIFT)..
Your orders are valid only when your payment has been received by your bank account. For this reason your orders will be met on the basis of the stock when the payment has reached. Your backlogged orders will be refunded.
BUYER, from the moment of ordering accepts all legal liabilities that may arise from the use of intellectual property and copyrights of the trademark / company logo, writing, drawing, pattern or all visual materials sent to the SELLER, and it will be deemed to have accepted in advance that no compensation or provision will be required from SELLER
SELLER undertakes not to share any written and visual material which BUYER has intellectual property and copyrights of with other companies or persons other than the obligatory production activities.
You can receive your orders at our address or we can deliver them to the shipping company you notified.
Once your payment has been received your order will begin to be prepared and delivered to the shipping company you stated when it is ready. Deliveries are made within a maximum of 20 working days, with a minimum of 5 working days following the payment, subject to varying work intensity. Cargo operations are organized by the buyer and paid by the buyer.
Cargo companies offer special or sensitive transportation services in case of damage, breakage, etc. that may occur during transportation. We recommend you to use these services. Our company does not take responsibility for damages that may occur.
Any situation that does not exist on the date when the order is accepted and that is not anticipated, develops beyond the control of the parties, makes it impossible for the parties to fulfill their obligations and responsibilities partially or entirely borne by the contract or both, (War, terrorism, insurrection, legislative provisions, confiscation or strikes, lockout, significant failure in production and communication facilities, etc.). The party who is acting as a force majeure will notify the other party of the situation immediately and in writing. They will not have any responsibilities as they can not fulfill the actions of the parties during the continuation of the attack. If this peculiar cause continues for 10 (ten) days, each party will be unilaterally entitled to terminate the order.
You are not entitled to a refund as the products you have purchased are custom made. However, you can contact us for refunds if the products are different or defective.
If the parties fail to fulfill their obligations under the contract, they shall be subject to the default provisions of the Debt Law, Articles 106-108 of the Code of Obligations. In the event of default, if any party fails to perform its actions without due cause within the time limit, the other party shall give 7 days to the non-performing party to fulfill the action. If it is not fulfilled within this period, it shall be entitled to payee delivery of the goods, and / or demand the termination of the contract and the return of the cost, by requesting the performance of the non-performing party.
The SELLER undertakes to inform the consumer within the obligation time arising out of the contract if he fails to fulfill the contractual obligations by claiming that it is impossible to fulfill the ordering goods or service (If the supplier's product can not be supplied at all). In this case, the SELLER has the right to terminate the contract immediately and undertakes to return the cost of the product ordered by the customer and any documents that put it into debt.
The Supplier may not deliver within the term of the contractual term with reason of force majeure which may prevent fulfillment of the obligation of the seller or weather opposition (Disconnection of traffic, extraordinary events such as fire, earthquake, flood) which prevents the shipment. In such cases, the BUYER accepts that SELLER has no liabilities, and can cancel the order or postpone the delivery until the obtrusive condition ceases to exist. The amount paid by the PURCHASER in the case of canceling the order shall be paid to him within 10 days.
Consumer Arbitration Committees declared by the Ministry of Industry and Commerce and Consumer Courts in Istanbul are authorized for the implementation of this contract. In the event of an order being placed, the PURCHASER shall be deemed to have accepted all the terms of this contract.